Published: Thu, July 19, 2018
Arts&Culture | By Antoinette Montgomery

Facebook accused of violating decency over abusive content

Facebook accused of violating decency over abusive content

Facebook is being accused of refusing to remove graphic videos including one of a man assaulting a toddler. He also claimed that Facebook had taken down the video of the young child being beaten, but Channel 4's reporter noted that it "is still on Facebook right now".

Facebook has recently committed to reducing fake news and improving privacy on its platform, which is welcome.

Over a six-week period between March and April this year, the reporter attended training sessions and filmed conversations in the Cpl offices in Dublin. It's all about making money at the end of the day'.

Ireland's largest retail representative body Retail Excellence has today (18 July) suspended its partnership with Facebook following the expose of practices and content moderation on their online platform by Channel 4 Dispatches programme which aired last night.

The NSPCC's Andy Burrows said the images were "shocking" and disputed Facebook's defence that allowing such videos could help identify and rescue abused children.

Facebook had earlier promised to double the number of people working on its safety and security teams this year to 20,000. "But I just don't agree that that is the experience that most people want and that's not the experience we're trying to deliver", he said.

CPL Resources trainees were shown a meme of a little girl having her head held underwater with the caption "when your daughter's first crush is a little negro boy".

CEO of Retail Excellence, Lorraine Higgins today said that, based on the documentary, the group has made a decision to suspend its partnership with Facebook until further notice.

Facebook later told Dispatches the picture would violate their policies on hate speech and it would investigate the incident.

One such example was a comment that told Muslim immigrants to "f*ck off back to your own countries".

In both cases, moderators said that the videos should be ignored and allowed to remain on site.

Richard Allan, a Facebook spokesman, said: 'We strongly disagree with any suggestion that turning a blind eye to problematic content is in our interests.

The process called "shielded review" was uncovered by Channel 4 Dispatches - a documentary series that sent an undercover reporter to work as a content moderator in a Dublin-based Facebook contractor.

Who is responsible for the content that appears on Facebook?

A moderator told the reporter that "they have a lot of followers so they're generating a lot of revenue for Facebook". "And that debate can be entirely legitimate", said Allan.

"It's clear that some of what is shown in the program does not reflect Facebook's policies or values, and falls short of the high standards we expect", Allan said. "We take these mistakes incredibly seriously and are grateful to the journalists who brought them to our attention", Facebook vice president Monika Bickert wrote in an official post.

Facebook said it has made "mistakes", but denied accusations that it seeks to profit from extreme content.

Like this: