Published: Mon, April 16, 2018
People | By Neil Grant

Woolworths supermarkets hit by IT outage

Woolworths supermarkets hit by IT outage

"The registers are now back online in all our stores", the company said.

Dozens of customers earlier took to social media to report the issue.

A nationwide technical outage has shut down Woolworths' registers, forcing stores to close their doors.

Social media posts have revealed shoppers are banked up in stores with their trolleys, unable to move. At Haymarket in Sydney, customers were told to return in "an hour", according to one tweet for ABC journalist Michael Janda.

A woman named Rose, from Hoppers Crossing in Melbourne, told 3AW customers were offered lollies as they were asked to leave.

Woolworths CEO Brad Banducci released a statement on Tuesday announcing the monumental shut down was due to a'system fault
Woolworths CEO Brad Banducci released a statement on Tuesday announcing the monumental shut down was due to a'system fault

"We apologise for the inconvenience this caused our customers", the spokesperson said.

A Woolworths spokeswoman told SBS News the temporary outage hit all its stores.

Shortly after 4pm, the issue began affecting all registers across the country. Staff said every register in every store nation wide has shut down.

Shoppers have taken to Facebook across Australia to complain about the outage, accusing the supermarket chain of "ruining dinner plans".

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