Published: Tue, March 13, 2018
Finance | By Claude Patterson

Website for millennial railcard crashes

Website for millennial railcard crashes

Millennials across the United Kingdom have taken to Twitter to vent their frustration at the "shambles" launch of a new railcard for those aged 26-30, after the website crashed following the release of just 10,000. "We recommend that customers continue trying the National Railcard website, and keep an eye on @_Railcards Twitter and Facebook pages for updates".

How much are the 26-30 railcards?

The site crashed, and many were unable to access it, and there were complaints that there were no notifications either by email or social media that the tickets had gone on sale.

A statement released on the National Railcards official Twitter account said: "We've had an unprecedented number of people visiting our site for the 26-30 Railcard. Sort out your website to make it fair!' Others said it's worse than 'waiting in the Ticketmaster queue".

Meanwhile, Tom Drury, from London, wrote: "The launch of the new railcard is a shambles".

From today, 10,000 26-30 Railcards have been made available at www.26-30railcard.co.uk or over the phone on 0844 871 4036 for £30.

Applications can only be made on the 26-30 railcard website, and holders need to download an app before they can use the card.

The new railcard can be bought on the 26-30 railcard website.

There is now a limited number of cards available while the scheme is trialled to assess the impact on revenue and passenger numbers, however, it is expected it will eventually be rolled out across the UK.

The card does not cover all travel. The target group are leisure travellers, with no discounts on season tickets, and a £12 minimum fare on all journeys between 4.30am and 10am, excluding public holidays and weekends.

The scheme was first piloted for 16 to 30-year-olds living in East Anglia back before Christmas, with the idea of rolling it out nationwide if it proved successful.

Despite these restrictions, if you do regularly travel off peak or over long distances, the new railcard could save you a packet.

The railcard is digital-only and is available to buy online or over the phone - it is unavailable for purchase at rail stations.

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