Published: Thu, October 12, 2017
Medicine | By Douglas Stevenson

21-year-old youth dupes Amazon India

21-year-old youth dupes Amazon India

Consequently, Shivam would then place complaints with Amazon, claiming that he had received an empty package and would demand a refund.

Two people have been arrested on the charge of being involved in duping e-commerce company Amazon India, by ordering expensive phones and then claiming refunds alleging that the firm had delivered an empty box, the police said Wednesday. They immediately filed a FIR, which later led to the arrest of the 21-year-old man. Fake IDs and a number of mobile SIM cards provided by an accomplice made his job easy.

The accused used to place multiple orders from different customer accounts using different phone numbers and for all these orders, they would give false addresses in the same locality where he actually resided. Milind Dumbere, DCP (north-west) said that Chopra exploited the company's customer satisfaction policy.

As per police, Amazon grew suspicious after the refund request started originating from the same location in Delhi's North West region.

Shivam Chopra brought 166 cell phones online from Amazon at different places in Delhi and later the boy claimed that the box he received did not have the mobile phone instead the boxes were empty and by using this technique Shivam got refunds in lakhs. On basis of the mobile numbers used to make calls and with the help of Amazon delivery boys, Mr Chopra, of Tri Nagar, Talab Road, was arrested on October 6. And this is why Shivam used to procure fake pre-activated SIM cards from Sachin Jain, 38, who runs a local telecom store near to his home. He would sell the phones at other online platforms or at Gaffar Market in Delhi's Karol Bagh area.

Summary: The Delhi Police have also recovered 25 mobile phones, claiming that he allegedly ordered 166 phones from April to May this year, which is yet to be recovered. The police also recovered Rs 12 lakh in cash, 40 bank passbooks and cheques from his house.

From each purchase, Chopra made a two-fold profit- once by receiving the refund and later by selling the phone without its box and documents.

An Amazon India spokesperson later thanks ed the Delhi police for their services in an official statement and added, "We continue to work closely with the Delhi Police and thank them for all their efforts in the investigation".

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